USA HOCKEY FAQ's
Q:  Where do I go for help?
A:   Download the instructions here.  This will guide you through the process. (instructions not posted yet)
Remember to EMAIL YOUR CONFIRMATION PAGE to the Program Registrar, per the instructions in STEP 9 of the guide.

Q:   What happens if I don't do this?
A:   Failure to comply will result in the player or coach not being allowed on the Ice for their first practice and until the registration is complete. 

Q:   When is this due?
A:   The Deadline for completion is Aug 1st 2010.  However, we encourage you to complete this process as soon as possible, as we have over 300 individual memberships to process.  Your cooperation is greatly appreciated.
 

Q: What are the fees associated with this?
A:   The fees are as follows:
USA Hockey Fees:  $30 registration fee for players and coaches (Fees are waived for players 6 yrs old or younger as of 1/1/2010).
Mass Hockey Fees:  $5 registration fee for players.  $0 for coaches
 

Q:   I am unable to pay via Credit Card.  What do I do?
A:   You may use any bank issued Debit Card to complete your registration.  SYH cannot complete this process for you, and will not accept any personal checks or Money Orders. 
 

Q: Do I have to pay fees separately to Mass Hockey in addition to USA Hockey?
A:   No.  Your Mass Hockey Registration Fees are your "Affiliate Fees", and are included in your registration totals when you complete the on-line registration.  
 

 Q: USA Hockey does not collect fees for Children 6 yrs old or younger.  Do I still need to register if my child is only 6 yrs old?
A:   YES.  The On-Line Registration process will calculate the amount due based on your child's birth date.  If your child is 6 or under, you will not be charged a fee.  However, you must still register, and send your confirmation page to the Program Registrar.
 

Q:   Do I have to do this for all of my children separately; regardless of their age and level they play?
A:   Yes.  ALL players and Coaches must complete this process, and must send separate
confirmation pages to the Program Registrar for each player registered. 
 

Q:  Do Coaches need to register also?
A:   Yes.  Coaches are required to register separately, and incur the $30 registration fee. 
 

Q:   Whom do I send my confirmation to when I'm done?
A:   Please refer to STEP 9 of the instruction manual, and forward your Email your confirmation page to the D10 Board Member.
 

Q:   Can I pay once for all my children?
A:   Yes.  Please refer to the instructions for details.  The on-line registration allows this functionality.
 

Q:   Can I register a Player AND a Coach in the same transaction?
A:   Yes.  Please see the instructions for details.  The on-line registration allows this functionality.
 

Q:   What if I don't receive my confirmation email page after I complete the process?
A:   Please refer to STEP 9 of the Instructions for how to request a new email be sent to you once you complete the registration process.
 

Q:   I do not have access to a computer.  What do I do?
A:   Your local library can grant you access to the Internet to complete this process.  Other recommendations are to reach out to neighbors, friends, or family members who have access to a computer.
 

Q:   Who can I contact with questions about this process that aren't answered here?
A:   Please contact the Tim O'connell @ toconnell@syhockey.org, with any questions about this process.